About Us | Citadel Movers
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Citadel Movers team and fleet

About us

Setting new standards in the moving industry

Nothing gives you peace of mind during a move more than knowing your belongings are in professional hands. At Citadel Movers, we provide that assurance. We offer local and international moving and professional packing services in Nairobi and across Kenya — handling every move with care, efficiency, and precision.

Our Team

We are a team of trained and experienced movers who take responsibility for your items every step of the way. We handle fragile, high-value, and bulky items with expert care. Every move is planned around your needs and schedule.

Our Services

  • Local household and office moves — efficient relocations within Nairobi and across Kenya.
  • International relocations — coordinated moves abroad with secure packing and shipping logistics.
  • Professional packing and unpacking — quality materials and proven methods to protect fragile and high-value items.

Each service focuses on safety, organisation, and convenience. We ensure your belongings arrive in the same condition they left, on time.

92%

Our customer satisfaction rate stands at impressive

1082+

Helping families and businesses to their new destinations

“Moving isn't just about transporting items, it's about embracing change and starting fresh. We're dedicated to ensuring your journey is seamless, so you can focus on settling into your new beginning.”

Founder signature

Tom Njeri

Founder Citadel Movers

Citadel Movers founder
Our moving process image

Trusted by 3500+ clients for reliable moves.

Team working on a move

our approach

Discover the heart of our mission

Our mission is rooted in providing seamless, stress-free moving experiences tailored to your unique needs, ensuring that every step of your relocation is handled with care, efficiency, and professionalism.

How We Work

We plan every move carefully: we assess your belongings, select the right packing materials, and organise transport with modern equipment. We track progress and keep you informed at every step. For unique moves, we provide custom solutions — whether a small apartment, a large home, or an entire office.

We offer transparent pricing so you know the cost upfront, and flexible scheduling to work around your timeline.

Our mission icon

our mission

Our mission is to provide hassle-free, customized moving services with a focus on care and efficiency

Our vision icon

our vision

Our vision is to redefine the moving experience by prioritizing customer satisfaction and innovative solutions.

who we are

Redefining Relocation Excellence

We specialize in delivering seamless moving solutions, tailored to meet your needs and designed to exceed expectations. Our dedicated team ensures every detail is managed with care, making your relocation experience smooth and hassle-free.

We simplify your move with seamless, efficient services.

From careful packing to secure delivery, we handle all your needs.

Our dedicated team ensures safe and reliable transportation services.

why choose us

Why we're the preferred choice for moving

  • Timely service with no hidden fees.
  • Safe, secure transport for your belongings.
  • Customized moving plans to fit your needs.
  • Eco-friendly practices for a sustainable move.

request a quote

call us now

+254 23 456 789

Real Stories, Real Moves

Transforming moves into success stories

At Citadel Movers, we take pride in delivering seamless moving experiences that lead to happy clients. Read the success stories of those who trusted us to handle their relocations with care and efficiency.

  • See how we simplify moves.
  • Effortless moving with experts.
  • Explore our stress moving process.
  • Making relocation simple.
contact us

our work process

Reliable moving services built around you

1

get a quote

Start by contacting us for a free, personalized quote. Share your moving details.

2

plan your move

Our team works with you to create a customized moving plan. From packing to logistics.

3

safe & secure moving

Our expert movers handle your belongings with care, using high-quality packing materials.

4

unpack & settle in

Once we've delivered your items, we'll help with unpacking and setting up, so you can enjoy.

what we do

Get premium our services

Discover top-notch services designed to meet your needs with excellence. From tailored solutions to expert support, we ensure a seamless and satisfying experience every step of the way.

a full services

Our services cover every aspect of your need ensuring seamless.

maintenance

Our services cover every aspect of your need ensuring seamless.

768+

residential masterpieces

970+

renovation completed

98%

commercial successes

46+

sustainable construction

team member

Professionals making your move seamless

kristin watson

crane rigger

darrell steward

landscaping supervisor

floyd miles

estimator

brooklyn simmons

concrete inspector

testimonials

Words of appreciation from our customers

Johan D., Relocation Specialist

From the first phone call to the final box, everything was seamless. The movers were friendly, efficient, and went above and beyond to make sure my furniture arrived safely. Amazing experience!

Antoine B., Logistics coordinator

From the first phone call to the final box, everything was seamless. The movers were friendly, efficient, and went above and beyond to make sure my furniture arrived safely. Amazing experience!

Corolina S., Move consultant

From the first phone call to the final box, everything was seamless. The movers were friendly, efficient, and went above and beyond to make sure my furniture arrived safely. Amazing experience!

frequently asked questions

Answers to your moving questions

We recommend booking your move at least 2-4 weeks in advance to ensure availability, especially during peak seasons.

We recommend booking your move at least 2-4 weeks in advance to ensure availability, especially during peak seasons.

We recommend booking your move at least 2-4 weeks in advance to ensure availability, especially during peak seasons.

We recommend booking your move at least 2-4 weeks in advance to ensure availability, especially during peak seasons.